ServiceNow, Inc. Common Stock (NOW)

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Amazon Web Services (AWS) announced a new solution designed to help customers unify and act on enterprise data more efficiently through new, bi-directional data integration and automated workflow orchestration. The solution – part of the ServiceNow Workflow Data Network ecosystem – will unlock real-time insights, increase AI driven actions, and create seamless enterprise data unification.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched a new, agentic chapter in enterprise security and risk, introducing AI agents to power the rise of self-defending enterprises. The new agents, available within ServiceNow’s industry-leading Security and Risk solutions, are designed to improve consistency, identify insights, and reduce response times. Partnerships with Microsoft and Cisco, along with expanded security and compliance capabilities from ServiceNow, accelerate the shift from reactive defense to autonomous resilience, providing organizations with robust, efficient, and ethical solutions.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, set a new standard for fully autonomous IT powered by agentic AI and built on the ServiceNow AI Platform. This marks a turning point in enterprise technology, where AI-powered autonomy becomes foundational – shifting IT from a reactive support function into a strategic driver of growth, resilience, and transformation. With agentic AI embedded throughout the IT ecosystem, ServiceNow is driving a future of zero outages, zero downtime, and zero service desk incidents. The company also announced new Operational Technology (OT) and Digital End-User Experience (DEX) capabilities that enhance enterprise resilience by resolving issues before they disrupt work.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new Workflow Data Fabric capabilities, including a data ecosystem built to power AI agents and workflows with real-time intelligence. The new Workflow Data Network is a broad ecosystem of data platforms, applications, and enterprise tools that enhance Workflow Data Fabric and connect, understand, and take action from any data source, all on the ServiceNow AI Platform. To help customers better manage data assets in this agentic AI era, ServiceNow also announced its intent to acquire data.world to deliver innovative data catalog and governance solutions.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, introduced its new Core Business Suite—an AI-powered solution that quickly transforms core business processes such as HR, procurement, finance, facilities, and legal. Available on the single, intelligent ServiceNow AI Platform, Core Business Suite connects employees, suppliers, systems, and data in one place, enabling efficiency and faster time to value for organizations of all sizes. Within Core Business Suite, ServiceNow also launched a new Finance Case Management solution, which uses AI-driven workflows to automate case management requests, eliminating manual work across back-office teams.

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer engagements

Knowledge 2025 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, and UKG, a leader in AI-first HR, payroll, and workforce management SaaS solutions, announced a new collaboration to supercharge employee productivity and efficiency with agentic AI. UKG’s AI solutions, powered by UKG People Fabric, will integrate with ServiceNow’s new AI Agent Fabric announced today, to modernize digital employee experiences by streamlining operational and administrative tasks across payroll, workforce management, and HR solutions.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by outdated, overbuilt systems. In a bold move to challenge the status quo, ServiceNow reimagines CRM for the AI era to sell, fulfill, and service on one unified platform to drive exceptional end-to-end experiences. AI-powered CRM orchestrates work across departments for fast, seamless experiences across the entire customer lifecycle, reducing time spent swiveling between applications and customer requests. In addition, ServiceNow announced new AI agents for CRM that can complete tasks autonomously, scale call centers and sales teams, and make true self-service a reality.

Knowledge 2025 – Today at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the enterprise. This includes the debut of a new high-performance ServiceNow reasoning model, Apriel Nemotron 15B—developed in partnership with NVIDIA—that evaluates relationships, applies rules, and weighs goals to reach conclusions or make decisions. The open-source LLM is post-trained with NVIDIA and ServiceNow-provided data, helping deliver lower latency, lower inference costs, and faster agentic AI. The companies also unveiled plans to bring accelerated data processing to ServiceNow Workflow Data Fabric with the integration of select NVIDIA NeMo microservices, driving a closed-loop data flywheel process that enhances model accuracy and personalized user experiences.

Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put any AI, any agent, any model to work across the enterprise. This next chapter introduces new innovations across the platform, along with deeper integrations with strategic partners like NVIDIA, Microsoft, Google, and Oracle to accelerate enterprise-wide orchestration. Global leaders including Adobe, Aptiv, the NHL, Visa, and Wells Fargo are already using ServiceNow AI to drive measurable outcomes.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the most. The new world of work is as much about a human transformation as a technological one, and for humans to transform, a safe space is needed outside of one’s comfort zone and it is why the science of play in learning is at the core of the ServiceNow University vision. Unlike other learning environments with static, one-size-fits-all programming, ServiceNow University builds skills for the future, flexes with the world’s needs, and unlocks full talent potential through a customized learning toolkit—no matter an individual’s needs and interests. ServiceNow University is available to organizations and individuals throughout the entire ServiceNow ecosystem—employees, customers, and partners—connecting people to the learning they need to contribute with impact.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced financial results for its first quarter ended March 31, 2025, with subscription revenues of $3,005 million in Q1 2025, representing 19% year-over-year growth and 20% in constant currency.

Knowledge 2025 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI platform for business transformation, launched the new AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ServiceNow and third-party AI agent, model, and workflow on a single unified platform. AI Control Tower optimizes AI investments and ensures seamless, responsible integration into customers’ enterprise strategies. In addition to AI Control Tower, ServiceNow also introduced AI Agent Fabric, a solution that delivers new levels of agent-to-agent and multi-model communication and collaboration. ServiceNow partners, including Accenture, Adobe, Box, Cisco, Google Cloud, IBM, Jit, Microsoft, Moonhub, RADCOM, UKG, and Zoom, are among those to be offering the first AI Agent Fabric integrations for seamless, wall to wall enterprise workflows across third-party agents.

ServiceNow (NYSE: NOW), the AI platform for business transformation, and Aptiv PLC (NYSE: APTV), a leading global technology company focused on making the world safer, greener, and more connected with advanced software-defined solutions, today announced a strategic partnership focused on driving intelligent automation and operational resilience across telco, automative, enterprise, and industrial sectors. Combining the strength of the ServiceNow Platform with Aptiv’s virtualization platform enabled by Wind River cloud and Linux solutions — the partnership will drive greater automation and efficiency for telco and enterprise customers, with a shared vision to transform how connectivity powers the future of mobility and industrial sectors. Aptiv has also selected ServiceNow to help scale enterprise intelligence and unlock value across its organization.

Vodafone Business and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced an expansive five-year strategic collaboration to launch the next era of AI-powered service management. The solution is designed to transform the service experience for millions of business customers with industry-leading AI capabilities on the ServiceNow Platform that enable Vodafone to resolve queries, detect and fix service anomalies and deploy tools, faster.

ServiceNow (NYSE: NOW), the AI platform for business transformation, and Devoteam, an AI-driven technology consulting firm, today announced a multi-year strategic partnership to accelerate CRM modernization for businesses across Europe and Middle East. The partnership brings together ServiceNow’s AI-fueled Customer Service Management (CSM), Sales & Order Management (SOM), and Field Service Management (FSM) capabilities with Devoteam’s AI-first digital transformation services to transform experiences across the entire customer, agent and seller lifecycle.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has been named a Leader in the IDC MarketScape: Worldwide Cloud-Enabled Facility Management Applications 2024-2025 Vendor Assessment1. ServiceNow attributes this recognition to its innovations across its Workplace Service Delivery (WSD) and Enterprise Asset Management (EAM) solution, which offer a comprehensive set of solutions to streamline operations, reduce costs, and enhance workplace experiences on a single platform.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it signed a definitive agreement to acquire Logik.ai, an industry leader with a modern, AI-powered, and composable Configure, Price, Quote (CPQ) solution. Logik.ai’s best-in-class capabilities for sales and commerce will expand ServiceNow’s growing CRM footprint and empower sales organizations to close deals faster, boost productivity levels, and achieve greater efficiency. The acquisition will accelerate ServiceNow’s momentum in Sales and Order Management (SOM), the critical process that governs the commercial lifecycle from opportunity management, quoting, and order placement, through fulfillment and delivery, to renewals and expansions.

ServiceNow (NYSE: NOW) today announced that it will release financial results for the first quarter ended March 31, 2025, following the close of market on Wednesday, April 23, 2025. ServiceNow will host a conference call and live webcast to discuss the financial results.

NVIDIA GTC – ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced an expansion of its partnership with NVIDIA to advance agentic AI, building on the companies’ efforts to redefine enterprise intelligence. Together, ServiceNow and NVIDIA are optimizing AI agent deployment for maximum business impact with evaluation tools and integration of NVIDIA Llama Nemotron reasoning models with the ServiceNow Platform to accelerate agentic AI for businesses in every industry.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, and more, for faster, smarter workflows and maximum, end-to-end business impact. These latest innovations include teams of preconfigured AI agents that deliver productivity and predictable outcomes from day one, on a single platform, as well as capabilities to build, onboard, and manage the entire AI agent lifecycle. Because data fuels AI, the company also announced expansion of its Knowledge Graph with advancements to its Common Service Data Model (CSDM) to break down barriers among data sources for more connected AI agents.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today unveiled the Yokohama platform release, advancing automation, governance, and workflow intelligence to help businesses navigate operational complexity. With this release, organizations can accelerate application development, improve workflow performance, and enhance customer experiences—all while maintaining the highest standards of governance and security. From ServiceNow Studio, which provides a unified workspace for rapid application development and governance, to enhanced self service portals which enable customers to conveniently configure and place orders, these innovations simplify complexity and drive efficiency. Service Observability also ensures business resilience through AI-driven insights so organizations can meet the growing demand for enterprise-wide visibility—all within a single, secure platform.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has signed a definitive agreement to acquire Moveworks. The acquisition will combine ServiceNow’s agentic AI and automation strengths with Moveworks’ front-end AI assistant and enterprise search technology to unlock new experiences for every employee for every corner of the business. Following closing, together with Moveworks, ServiceNow – with thousands of AI agents already deployed – will continue to drive use of its agentic AI ServiceNow Platform to accelerate enterprise adoption and innovation across key growth areas including CRM.

ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has been named a Leader in The Forrester Wave™: Software Asset Management Solutions, Q1 2025. The inaugural report recognizes ServiceNow for delivering “a platform that brings together all of the enterprise processes needed for complete asset management.” ServiceNow earned the highest possible scores in the vision, innovation, roadmap, and supporting services and offerings criteria.

Mobile World Congress: ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry. The AI agents were built with NVIDIA AI Enterprise software and the AI platform, NVIDIA DGX Cloud. The agents are designed to drive productivity across the entire service lifecycle. The first use cases will put AI agents to work for communications service providers (CSPs) to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations. The combination of ServiceNow’s AI platform with NVIDIA NIM microservices and NVIDIA NeMo, both part of NVIDIA AI Enterprise, brings industry-specific, out-of-the-box AI agents and delivers a full-stack agentic AI solution for CSPs to help resolve problems faster and deliver great customer experiences.