Articles from Smith.ai
Smith.ai, the legal tech company changing the front office for law firms, today released The Legal Intake Report, an analysis of over three million law firm calls, the largest dataset of its kind on legal client intake. The report finds that two out of three qualified leads hang up without a defined next step, leaving a firm’s best prospective clients free to take their case elsewhere. Nearly 6 in 10 firms are missing the one thing that would close that door.
By Smith.ai · Via Business Wire · October 16, 2026