Percepta Announces Leadership Transition as President Karen Gurganious Steps Down; TTEC Executive Thomas Monaghan Named SuccessorDEARBORN, Mich., Feb. 03, 2026 (GLOBE NEWSWIRE) -- Percepta, a global customer experience (CX) company and joint venture between TTEC Holdings, Inc. (TTEC) and Ford Motor Company, today announced that President Karen Gurganious has stepped down from her role. Thomas Monaghan, TTEC’s Senior Vice President of Global Operational Excellence, has been appointed to succeed her as president of Percepta, effective immediately.
Percepta Closes Out 2025 with a Wave of Awards, Including Nine MarCom Wins and Six Comparably HonorsDEARBORN, Mich., Dec. 18, 2025 (GLOBE NEWSWIRE) -- Percepta, a customer experience (CX) leader purpose-built for the automotive industry, is closing out 2025 with a standout year of industry accolades. The company has been recognized with nine honors at the 2025 MarCom Awards and six Comparably Awards, celebrating its culture, leadership, and employee experience. Together, these achievements underscore Percepta’s commitment to delivering exceptional experiences for employees, clients, and their customers.
